TERMS OF SERVICE
Fees and Payments
- Your account will be set up as soon as we receive payment and our
payment partners have screened the order in case of fraud. Providing
false contact information will result in discontinuation of services.
- You agree to pay Domains At Cost, in advance of the time
period during which services are provided. You agree that until and
unless you cancel your recurring payments to Domains At Cost,
those services will be billed on a recurring basis and the monies used
for those services.
- Any account not paid in full 24 hours after the due date will be
suspended and late fees applied. You must pay these late fees before
you can reactivate your services or have services with us again.
- We do not warrant our services. There will be no account credits
for any downtime or losses incurred.
- You will be charged a one time fee if you are permanently
suspended for us to send you files if you request them.
- All cancellations require a 30 day notice, failure to do so could
result in penalties.
- Any abuse may be subject to, while rare, a penalty. Said abuse can
include but is not limited to getting our IP's blacklisted.
Refunds
- If you cancel all of our services within the 7 day grace period
you will receive your full payment back minus set up fees.(no set up
fee if not listed).
- If you have had services with us before you will not be elgible
for any type of money back guarantee.
- Invoices that have been paid more than once with multiple Paypal
Subscriptions, Express Checkout Payments, or any other payment method
can only be added as credit towards the account and cannot be refunded
via Paypal.
- Refunds are forbidden if you have used 10GB or more of your
allocated bandwidth usage on any of your products.
- We reserve the right to withhold a refund for 30 days after the
date of activation before refunding The Subscriber if we believe The
Subscriber has used the service for prohibited activites listed below
or illegal activities.
- Setup fees, licenses, software, dedicated services, ip addresses, Domains and labor such as admin time are not refundable.
- Refunds are at our discretion and may be refused for any reason.
Including but not limited to if we have spent significant time working
on an account such as admin time.
- If The Subscriber has violated these terms, we reserve the right
to not refund the Subscriber.
Content
- Domains At Cost can not be held liable for any content
hosted here against any law. Domains At Cost does it's best to
remove unlawful content, but some may go unotticed. Unlawful content
may consist of -
- Adult Content/ Child Pornography (Legal adult content is
acceptable.)
- Warez
- Illegal Downloads (mp3's, videos, etc.)
- Cracked/Pirated Software
- Hacking Programs/ How to Hack
- Illegal Sales (controlled substances, bombs)
- Fradulent Sites
- We reserve the right to refuse service to anyone or any entity
regardless of the reason.
- Any abuse of our staff in any medium or format will result in the
suspension of your services.
- It is your responsibility to make sure your content is secure and
your passwords are kept safe.
- Transfers to our server are non liable for data loss, or
innacuracies.
- It is your responsibility to keep your own backups. Domains At Cost is not responsible for lost/innacurate data.
- Third party software is not supported on our unmanaged services.
- There will be no tolerance for illegal use or abuse. Any sites,
subsites, or services found in violation will be terminated without
notice. Wether or not your account is voilating the terms will be
decided by the person(s) reviewing your account.
- There is zero tolerance for spam. Domains At Cost does not allow mas mailing or email marketing of any servers. If a client is caught doing any sort of email marketing, service will be terminated with no refund..
Usage
- Any shared services abusing disk I/O or causing load issues for
other customers on the server will be suspended and notified.
- Any reseller account found abusing the backup feature will have
the feature disabled and notified.
- We reserve the right to disallow the use of any service that could
be used for spamming such as IRC.
- The following is a list of stricly prohibited services
- Bitcoin
- PTP File Sharing
- Torrenting
- Proxy
- We reserve the right to block/filter or throttle ports and/or ip
address ranges at our discretion. This may include blocking port
6667(IRC) , denying access from known spamming IP address range, and
limiting the speed of certain traffic types such as VOIP, Shoutcast,
or Proxy.
Changes and Acceptance
- Upon acceptance of these terms you are opting in to email
communication between Domains At Cost and you the subscriber.
- We reserve the right to make changes to our services, prices,
and/or terms at any time.
- We reserve the right to disclose any of your information to law
enforcement agencies without consent from subscriber upon lawful
request.
- Your acceptance of these terms are assumed upon signing up for a
plan with us.
- Last change was made at 4:04pm Friday February 1st 2013.